If your Echo Dot won’t reset, there are several things you can do to resolve the problem. Follow these steps to force a reset on your device. Ensure that the power adapter is fully inserted into the power port of the speaker. It should have a consistent charge, otherwise the device will not respond to your commands. If all of these steps fail to resolve the problem, you can always try to reset your device by restarting it.
If you are unsure how to perform a factory reset on your Echo, you should first try turning it off. Pull the power adapter from the back and wait for a few seconds. Then, plug the device back into its wall socket. If that doesn’t work, try to reset your device using the instructions included with the Echo App. Try to watch the speaker light to see if it is illuminated, otherwise, you should reset your device.
If you don’t have an Amazon account, you can deregister the Echo Dot by unplugging it. If the problem still persists, try reregistering your Echo Dot with a new Amazon account. However, you should follow the instructions carefully, or you risk losing your personal information. In any case, always follow the steps outlined in the manual. If you still can’t resolve the issue, you can try contacting Amazon Support.